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Getting Started

Learn the basics of CoreAge

Getting Started with Your Member Portal

A quick overview of your CoreAge Rx Member Portal and what you can do with it.

How to Log Into Your Member Portal

Three ways to sign in to your CoreAge Rx Member Portal — password, Phone OTP, or Magic Link.

How to Complete Your Medical Intake

How to submit your medical intake form so your provider can review and approve your treatment.

How to Request a Refill

Understanding refill timing by plan type and how to complete your Refill Check-In Form.

About CoreAge Rx

Learn who we are, what we do, and why customers trust CoreAge Rx for GLP-1 medications.

What Happens After I Pay?

Learn about the steps that follow your payment, from medical intake to doctor review and shipping.

How Long Does It Take to Get Approved?

Understand the typical timeline from payment to doctor approval and what can speed things up.

How Do I Communicate With My Doctor?

Learn how to send and receive messages with your prescribing physician through the member portal.

How Do I Contact Support?

All the ways to reach CoreAge Rx support and what to expect for response times.

Where Do I Find Messages From My Doctor?

How to find and read messages from your prescribing provider in the Member Portal.

Can't find what you're looking for?

Our support team is here to help.

Email support@coreagerx.com

Need Help?

Medical Questions: Use the Talk to Doctor feature in the portal

Billing/Technical: Email support@coreagerx.com

Urgent Help: Call or text (307) 405-1638

This is a help and support site for CoreAge Rx account and order inquiries. If you are experiencing a medical emergency, please call 911 or contact your primary care physician immediately.

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