How Long Does It Take to Get Approved?
Typical Approval Timeline
After you complete your medical intake form, a licensed physician will review your information. Here's what to expect:
| Step | Typical Timeframe |
|---|---|
| Medical intake review | 1–3 business days |
| Doctor sends message (if needed) | 1–2 business days |
| Prescription sent to pharmacy | Same day as approval |
Total time from completed intake to approval: Usually 1–3 business days.
What Can Cause Delays?
- Incomplete intake form — Missing photos, unsigned consent, or unanswered questions
- Doctor has follow-up questions — Check your member portal for messages
- Weekends and holidays — Reviews happen on business days
How to Speed Up Your Approval
- Complete your entire intake form including full-body photo, ID photo, and all health questions
- Check your portal daily for messages from the doctor and respond quickly
- Make sure your email and phone number are correct so you receive notifications
How Will I Know I'm Approved?
You'll receive a text and email notification when:
- The doctor approves your prescription
- Your order is sent to the pharmacy
- Your medication ships
You can also check your order status anytime in the member portal.
Last updated: March 6, 2026