Account & Billing
Manage your account and payments
Pricing & Plans
Understand how CoreAge Rx pricing works, what's included, and how your price is locked in.
How to Update Your Billing, Shipping, or Payment Information
Step-by-step guide to changing your payment method, billing address, or shipping address through your Member Portal.
Managing Your Account & Billing
How to update your personal information, payment methods, and view your billing history.
How Do I Reset My Password?
Step-by-step instructions for resetting your member portal password or using the magic link to log in.
Is This Email Really From CoreAge Rx?
How to verify that emails and texts you receive are legitimately from CoreAge Rx.
Why Was I Charged Before Doctor Approval?
Understand why payment is collected before your prescription is approved and what happens if you're not approved.
Why Was I Charged a Different Amount?
Common reasons your charge may differ from the price you saw on the website.
How Do I Get a Receipt for FSA or HSA?
How to request an itemized receipt for your FSA, HSA, or tax records.
Why Was I Charged Twice?
Understanding duplicate charges, authorization holds, and what to do.
What Is 'DSO Fine Shrimp LLC' on My Statement?
If you see a charge from DSO Fine Shrimp LLC, that is CoreAge Rx.