FAQs
Frequently asked questions
What pharmacy does CoreAge Rx use?
CoreAge Rx partners with multiple licensed pharmacies across the U.S. Your assigned pharmacy depends on your location, state, and any special requirements.
Member Portal FAQs
Answers to common questions about contacting support, missed doses, order tracking, and refills.
Is CoreAge Rx Legitimate?
Learn about CoreAge Rx's licensing, pharmacy partnerships, and patient protections.
Why Haven't I Heard Back? (Response Times)
Expected response times for support, doctor messages, and order processing.
The Refill Button Isn't Working
Troubleshooting steps when you can't click the refill button or access the refill process.
Do You Have a Referral Program?
Learn about referring friends and family to CoreAge Rx.
Troubleshooting Portal Access & Form Uploads
Fixes for common issues with logging in, accessing forms, and uploading documents.
I Got a Text About a Doctor Message But Don't See It
What to do when you receive a notification about a doctor message but can't find it in your portal.