The Refill Button Isn't Working
Start in the Refill Tab
Log in to your Member Portal and open the Refill tab to request your next shipment. Follow any check-in instructions shown there.
If the Tab, Form, or Request Option Is Missing
If you don't see the Refill tab or an option to request your next shipment, email support@coreagerx.com or call (307) 405-1638 to request your next shipment.
You can contact support even if no refill option appears. Include your name, order number, and what you see in the portal so the team can help with your next shipment.
If the Refill Tab Opens but Does Not Work
You can try refreshing the page, signing out and back in, or using another browser. If you still cannot complete your request, email or call support using the contact details above.
If possible, include a screenshot of the error and your device or browser. You do not need to finish troubleshooting before asking support for help.
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This is not customer support. If you need help with an order, please contact support.