Can I Change My Plan Duration?

Changing Your Plan

If you'd like to switch to a different plan duration (for example, from a 1-month plan to a 3-month plan, or vice versa), here's how:

Before Your Current Plan Ends

Contact support before your next refill is processed:

Let us know:

  • Your current plan
  • The plan duration you'd like to switch to
  • When you'd like the change to take effect

Available Plans

PlanHow It Works
1-monthPay monthly, receive 1 vial per shipment
3-monthPay for 3 months, receive 3 vials per shipment
6-monthPay for 6 months, receive vials in two shipments (3 + 3)
12-monthPay for 12 months, receive vials in quarterly shipments

Note: Longer plans typically offer a lower per-month cost.

Can I Downgrade Mid-Plan?

If you've already paid for a multi-month plan and want to switch to a shorter duration:

  • Contact support to discuss your options
  • Depending on where you are in your plan, a partial refund or credit may be available
  • Any medication already shipped cannot be returned

Can I Upgrade Mid-Plan?

Yes — if you want to move to a longer plan, contact support and we'll apply any remaining credit from your current plan toward the new one.

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This is not customer support. If you need help with an order, please contact support.

Last updated: March 6, 2026