Can I Change My Delivery Address After Ordering?

Before Your Order Ships

If your order hasn't shipped yet, you can update your delivery address:

1. Contact support immediately at support@coreagerx.com or call (307) 405-1638
2. Provide your name, order details, and the new address
3. We'll update the address before the pharmacy ships

Tip: Include your full address with apartment/unit number, city, state, and ZIP code.

After Your Order Ships

Once your package is in transit, address changes are more difficult but may still be possible:

• Contact support right away — we may be able to redirect the package through the carrier
• You can also try contacting the carrier directly (FedEx/UPS) with your tracking number to request a delivery change or hold at a facility

Note: Not all carriers allow address changes once a package is in transit, especially for shipments requiring temperature control.

Updating Your Address for Future Orders

To update your default shipping address for all future orders:

1. Log in to your member portal
2. Go to your account/profile settings
3. Update your shipping address

Or contact support and we'll update it for you.

Important Reminders

• Always double-check your address when placing an order
• If you're traveling, consider having your medication shipped to your destination
• Medication requires refrigeration — make sure someone is available to receive the package