How to Dispose of Medication From a Refunded Order

I Got a Refund — What Do I Do With the Medication?

If your order was refunded, do not return the medication to CoreAge Rx. Compounded medications cannot be re-dispensed once they have left the pharmacy, even if the vial is unopened. Instead, you should dispose of the medication safely at home.

Step 1 — Do Not Take the Medication

Once an order is refunded, you should stop using that vial. Use only medication from an active prescription.

Step 2 — Dispose of the Liquid Medication

Choose the option that fits your situation:

Option A — DEA Take-Back Site (Best Option)

• Most pharmacies and police stations have permanent drop-off boxes for unused medication
• Find a location near you at https://apps.deadiversion.usdoj.gov/pubdispsearch/spring/main?execution=e1s1
• Drop off the unopened or partially used vial — no questions asked, no fee

Option B — Household Trash (If Take-Back Isn't Available)

1. Without opening the vial, place it inside a sealable plastic bag
2. Add an undesirable substance to the bag — used coffee grounds, dirt, or cat litter — to discourage anyone from retrieving the medication
3. Seal the bag and place it in your regular household trash
4. Use a permanent marker to scratch out any personal information on the vial label first

Do Not Flush It

GLP-1 medications (like semaglutide and tirzepatide) are not on the FDA's flush list. Do not pour the medication down the sink or toilet — it can contaminate the water supply.

Step 3 — Dispose of the Syringes and Needles

Any unused syringes and needles from the refunded order should go into an FDA-cleared sharps container. See our article on Safe Sharps Disposal for full instructions.

Step 4 — Recycle the Outer Packaging (Optional)

The cardboard box, paper inserts, and ice packs (once thawed) are not biohazards and can be recycled or thrown out following your local recycling rules. The vial itself should not be recycled.

Why Can't I Send It Back?

Federal and state pharmacy regulations prohibit pharmacies from accepting returned medication once it has left the dispensing pharmacy. This is true for all compounded and prescription medications, regardless of condition. Disposing of the medication at home — using one of the methods above — is the correct and safe path.

Questions?

If you have any questions about a refunded order or are unsure how to dispose of the medication, contact support at support@coreagerx.com or (307) 405-1638.